Privacy Policy
Effective Date: July 1, 2020
Xinyi Bags (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, request a quote, place an order, or communicate with us through shinyaobag.com/.
Please read this Privacy Policy carefully. By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, company name, email address, phone number, country/region, shipping address, and billing information.
- Inquiry and order information: product requirements, quantity, customization details, logo files, packaging requirements, shipping preferences, and communication history.
- Payment-related information: payment confirmation and transaction details. Full payment card details are processed by third-party payment providers and are not stored by us.
- Website usage information: IP address, browser type, device information, pages visited, referring pages, approximate location, and other analytics data.
- Cookies and similar technologies: information collected through cookies, pixels, and similar tracking technologies to improve website functionality and understand visitor behavior.
2. How We Use Your Information
We use personal information for the following purposes:
- To respond to your inquiries and quotation requests.
- To process orders, samples, payments, shipping, and after-sales service.
- To communicate with you about products, customization requirements, production updates, and delivery arrangements.
- To improve our website, products, customer service, and marketing activities.
- To prevent fraud, protect website security, and comply with legal obligations.
- To send business communications or product information where permitted by applicable law or with your consent.
3. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, improve user experience, analyze website traffic, and support advertising or remarketing activities. You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
4. How We Share Information
We do not sell your personal information. We may share information only when necessary with:
- Shipping companies, freight forwarders, customs brokers, and logistics partners.
- Payment service providers, banks, and transaction processors.
- Website hosting providers, email service providers, analytics providers, and other service vendors.
- Professional advisers, authorities, or legal parties when required to comply with law, enforce our terms, or protect our rights.
5. International Transfers
As an international supplier, we may process and transfer information across countries or regions where we, our customers, or our service providers operate. We take reasonable measures to protect personal information in accordance with applicable laws.
6. Data Security
We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, order processing, accounting, dispute resolution, and legal compliance. When information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.
8. Your Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of the personal information we hold about you. You may also object to certain processing activities or withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.
9. GDPR / UK GDPR Notice
If you are located in the European Economic Area or the United Kingdom, we process your personal information based on one or more lawful bases, including performance of a contract, legitimate business interests, compliance with legal obligations, and consent where required. You may also have the right to lodge a complaint with your local data protection authority.
10. California Privacy Notice
If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion or correction; and the right to opt out of certain sharing or sale of personal information where applicable. We do not sell personal information for monetary consideration.
11. Children’s Privacy
Our website and products are intended for business customers and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Company: Wenzhou Xinyi Bags Co., Ltd.
Website: shinyaobag.com/
Email: cy1273148082@gmail.com
Address: Wenzhou, Zhejiang, China
Please replace the email address and company address above with your accurate business contact information before publishing.